Terms of Service
Last updated: December 2024
Agreement to Terms
By accessing or using the Dentx website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
These Terms of Service are designed to comply with applicable laws in Canada (including federal and provincial laws) and the United States (including federal and state laws). By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms regardless of your location.
Services
Dentx provides digital marketing services for dental practices, including but not limited to search engine optimization, pay-per-click advertising, social media marketing, reputation management, and related consulting services. The specific services provided will be outlined in a separate service agreement.
No Guaranteed Results
While we strive to deliver the best possible results, we cannot and do not guarantee specific outcomes such as search engine rankings, number of leads, or revenue increases. Digital marketing results depend on many factors outside our control, including market conditions, competition, and algorithm changes.
Client Responsibilities
When using our services, you agree to:
- Provide accurate and complete information about your practice
- Grant necessary access to accounts and platforms as required
- Respond to requests for information in a timely manner
- Pay for services according to the agreed-upon terms
- Not use our services for any unlawful purpose
Intellectual Property
The Dentx website, logo, and content are protected by intellectual property laws. You may not copy, modify, or distribute our content without permission. Content we create for your practice (such as website copy or ad content) becomes your property upon full payment.
Payment Terms
Payment terms will be specified in your service agreement. Generally, services are billed monthly in advance. Late payments may result in service suspension. You are responsible for any applicable taxes.
Termination
Either party may terminate services with 30 days written notice. Upon termination, you will be responsible for payment of services rendered through the termination date. We will provide reasonable assistance in transitioning accounts and access back to you.
Limitation of Liability
To the maximum extent permitted by law, Dentx shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid by you for services in the twelve months preceding the claim.
Indemnification
You agree to indemnify and hold harmless Dentx from any claims, damages, or expenses arising from your use of our services, your violation of these terms, or your violation of any third-party rights.
Confidentiality
We will treat your business information as confidential and will not disclose it to third parties except as necessary to provide our services or as required by law. You agree to keep our proprietary methods and strategies confidential.
Electronic Communications & Anti-Spam Compliance
We comply with Canada's Anti-Spam Legislation (CASL) and the United States CAN-SPAM Act. By providing your contact information and consent, you agree to receive electronic communications from us related to our services.
- You may withdraw consent and unsubscribe from marketing communications at any time
- Transactional and service-related communications may still be sent as permitted by law
- We will honor unsubscribe requests within 10 business days
Consumer Protection
Nothing in these Terms shall limit or exclude any rights you may have under applicable consumer protection laws in your jurisdiction, including but not limited to the Consumer Protection Act (Alberta), Competition Act (Canada), or applicable US federal and state consumer protection statutes.
Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to its conflict of law provisions.
For clients located in the United States, these terms shall be interpreted in a manner consistent with applicable US federal and state laws. However, any disputes shall be resolved exclusively in Calgary, Alberta courts as specified below.
Exclusive Jurisdiction
Any and all disputes, claims, or controversies arising out of or relating to these Terms of Service, our services, or the relationship between you and Dentx, shall be exclusively submitted to and resolved by the courts located in the City of Calgary, Province of Alberta, Canada.
By using our services, you irrevocably submit to the exclusive jurisdiction of the courts of Calgary, Alberta for the purpose of any suit, action, or other proceeding arising out of these Terms, your access to or use of our services, and you irrevocably waive, to the fullest extent permitted by law, any objection which you may have now or hereafter to the laying of venue of any such proceeding brought in such courts and any claim that any such proceeding brought in such courts has been brought in an inconvenient forum.
You agree that any legal action or proceeding between you and Dentx shall be brought exclusively in the Provincial Court of Alberta or the Court of Queen's Bench of Alberta, sitting in Calgary.
Dispute Resolution
Any disputes arising from these terms or our services shall first be addressed through good-faith negotiation. If resolution cannot be reached within thirty (30) days, either party may pursue legal remedies exclusively in the courts of Calgary, Alberta, Canada as specified above.
Changes to Terms
We reserve the right to modify these terms at any time. We will notify you of material changes by posting the updated terms on our website. Continued use of our services after changes constitutes acceptance of the new terms.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in effect.
Contact
If you have questions about these Terms of Service, please contact us at:
Dentx
Calgary, Alberta, Canada
Email: support@dentx.ca
Phone: +1 (403) 404 6153