Privacy Policy

Introduction

Dentx ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy is designed to comply with applicable privacy laws in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA), as well as applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) where applicable.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and business information you provide when contacting us or requesting services.
• Usage Information: Information about how you use our website, including pages visited, time spent, and referring websites.
• Device Information: Browser type, operating system, and IP address.
• Cookies: We use cookies and similar technologies to enhance your experience and analyze website traffic.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send you information about our services (with your consent)
• Improve our website and services
• Analyze usage patterns and trends
• Protect against fraud and unauthorized access

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who help us operate our business (e.g., email services, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent for data processing
• Data portability (receive your data in a structured format)

Rights for Canadian Residents

Under PIPEDA and Alberta's PIPA, Canadian residents have specific rights regarding their personal information:

• Consent: We will obtain your consent before collecting, using, or disclosing your personal information, except where permitted by law
• Access: You have the right to access your personal information held by us
• Accuracy: You may request correction of your personal information
• Withdrawal: You may withdraw consent at any time, subject to legal restrictions
• Complaints: You may file a complaint with the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner of Alberta

Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions
• Right to Correct: You may request correction of inaccurate personal information
• Right to Opt-Out: You have the right to opt-out of the sale or sharing of your personal information. Note: We do not sell personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, please contact us using the information provided below. We will respond to verifiable requests within 45 days.

Do Not Sell My Personal Information

Dentx does not sell, rent, or trade your personal information to third parties for monetary consideration. We do not engage in the "sale" of personal information as defined by the CCPA/CPRA.

Cookies and Analytics

We use cookies to improve your experience on our website. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

We use Google Analytics 4 to understand how visitors interact with our website. This service may collect information such as how often users visit, what pages they view, and what other sites they used prior to coming to this site. Google Analytics uses cookies to collect this information.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to its conflict of law provisions.

Exclusive Jurisdiction

Any and all disputes, claims, or controversies arising out of or relating to this Privacy Policy, our data practices, or the relationship between you and Dentx, shall be exclusively submitted to and resolved by the courts located in the City of Calgary, Province of Alberta, Canada.

By using our website or services, you irrevocably submit to the exclusive jurisdiction of the courts of Calgary, Alberta for the purpose of any suit, action, or other proceeding arising out of this Privacy Policy, and you irrevocably waive any objection to the venue of any such proceeding in such courts.

Contact Us

If you have questions about this Privacy Policy, please contact us at: